Privacy Policy — Questiory

1. Introduction

This Privacy Policy describes how Questiory Limited (“Questiory”, “the Company”, “we”, “our”) collects, uses, shares, and protects your personal information when you interact with our website, application, and related services (collectively, the “Service”).

We are committed to protecting your privacy and ensuring transparency in how we handle your data. By using Questiory, you consent to the practices described in this Privacy Policy.

This Privacy Policy forms an integral part of our Terms of Service.

2. Information We Collect

2.1 Personal Information

When you register for Questiory or use our services, we may collect personal information, including:

First and last name
Email address
Organization or company
Billing and payment information (processed by external payment providers)
Other contact details you provide

This information is necessary to create and manage your account, process payments, and provide the Service.

2.2 User Content

We collect the content you provide in the presentations you create, including:

Presentation titles, descriptions, and text
Images, links, and multimedia files
Settings and preferences for your presentations

Important: All content created on Questiory is public by default. Anyone with access to a presentation’s URL can view its complete content.

2.3 Participant Data

When Authors create interactive presentations, we collect the responses and data provided by Participants. This data:

Is publicly visible to anyone with access to the presentation URL
Is the responsibility of the Author who created the presentation
May include text responses, selections, and other interactions

The Author acts as the data controller for Participant data. Questiory acts solely as a data processor, providing the technical infrastructure.

2.4 Usage Information

To improve our services, we collect data about how you interact with Questiory, including:

Pages visited and features used
Clicks, time spent, and browsing activities
Usage patterns and preferences
Errors and technical issues encountered

2.5 Device Information and Logs

We automatically collect technical information, including:

IP address
Browser type and version
Device type and operating system
Referring URL
Date and time of access
Unique device identifiers

This data helps us analyze trends, troubleshoot issues, prevent fraud, and improve our platform’s performance.

2.6 Cookies and Similar Technologies

Questiory uses cookies and similar technologies to:

Keep your session active
Remember your preferences
Analyze Service usage
Improve user experience

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the Service’s functionality.

3. How We Use Your Information

3.1 Providing and Maintaining the Service

We use your information to:

Create and manage your account
Process payments and subscriptions
Provide technical support
Maintain and improve the Service

3.2 Communications

We may send you:

Account-related notifications (confirmations, security, service changes)
Updates about new features
Important information about changes to the Terms or this Policy
Technical support communications

Essential communications related to your account cannot be disabled while you maintain an active account.

3.3 Personalization

We use your information to personalize your experience, showing content and features that match your preferences and needs.

3.4 Analytics and Improvements

We analyze usage data to:

Improve our services and features
Optimize platform performance
Troubleshoot technical issues
Understand user behavior patterns
Develop new features

3.5 Security and Legal Compliance

We may use your information to:

Comply with applicable legal obligations
Enforce our Terms of Service
Protect against fraud, unauthorized access, or other threats
Respond to legal requests from competent authorities

4. How We Share Your Information

4.1 Service Providers

We share information with trusted service providers who help us operate the Service, including:

Hosting and infrastructure services (e.g., servers, databases)
Payment processors
Analytics tools (Google Analytics, Hotjar, Sentry)
Email services
Customer support

These providers are contractually obligated to protect your information and may only use it for the specific purposes we have indicated.

4.2 Public Content

Presentations created on Questiory and data captured through them are public by default. Anyone with access to the URL can view this content. Questiory does not control who accesses public presentations.

4.3 Aggregated and Anonymized Data

We may share aggregated and anonymized data that does not personally identify you with partners for research, analytics, or other purposes.

4.4 Legal Compliance

We may disclose your information when necessary to:

Comply with legal obligations
Respond to government or judicial requests
Protect our rights, privacy, security, or property
Protect the safety of our users or the public

4.5 Corporate Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of such transaction. We will notify you of any change in ownership or use of your personal information.

5. Data Retention

We retain your personal information while:

You maintain an active account on Questiory
It is necessary to fulfill the purposes described in this Policy
Required by legal, accounting, or reporting obligations

When you delete your account:

Your personal data will be deleted or anonymized within a reasonable timeframe
Some data may be retained in backup systems for a limited period
We may retain certain information when required by law or to protect our legitimate interests

6. Data Security

We implement technical and organizational security measures to protect your personal information, including:

Data encryption in transit (HTTPS/TLS)
Access controls and authentication
Security monitoring
Regular backups

However, no data transmission over the internet or electronic storage is completely secure. Although we strive to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your access credentials.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access: Request a copy of the personal information we hold about you
Rectification: Correct inaccurate or incomplete information
Erasure: Request the deletion of your personal information
Portability: Receive your data in a structured, readable format
Objection: Object to certain uses of your information
Restriction: Request limitation of processing of your data

To exercise these rights, contact us at info@questiory.com. We will respond to your request within the timeframe established by applicable law.

8. International Transfers

Your information may be transferred to and processed in countries other than your own, where data protection laws may differ. By using the Service, you consent to these transfers. We take steps to ensure that your information receives an adequate level of protection.

9. Children’s Privacy

Questiory is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@questiory.com and we will take steps to delete such data.

10. Third-Party Links

The Service may contain links to third-party websites or services. This Privacy Policy does not apply to such sites. We recommend reviewing the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Modifications will take effect:

Immediately for new users
Thirty (30) days after publication for existing users

We will notify you of significant changes through the email associated with your account or through a prominent notice on the Service. Continued use of the Service after the modifications take effect constitutes your acceptance of the new Policy.

12. Contact

If you have questions, concerns, or requests related to this Privacy Policy or the processing of your personal information, you may contact us through:

Company: Questiory Limited
Email: info@questiory.com
Website: www.questiory.com

By using Questiory, you confirm that you have read, understood, and accepted this Privacy Policy.